Electrician Answering Service
As an electrician, your daily jobs can keep you busy. Running an electrical business is not easy, as moving from one job to another can take up a huge amount of time, leaving you less time to handle calls. When you have your phone constantly ringing in the middle of a job or a client consultation, it can be embarrassing and disruptive.
Now imagine if all your calls are answered by a professional operator, no matter the time or day of the week. You will be free from interruption and will not have to worry about missing an important client call while working. Using an answering service as your communication option gives clients and potential clients a high level of confidence in your commitment to communication and customer service that will reflect positively on your electrician business.
At CallCenterUSA, we offer 24/7 professional electrician answering services to help your business grow. We offer reliable and professional call answering services so you can concentrate on getting the contracts. Our 24/7 virtual receptionist team is not just committed to answering your business calls but will also help your business convert leads to paying customers.
You Get the Work Done, We Answer Your calls
Not being able to take a call in a 24/7 world can result in your business failing. As an electrician, if you are not available when your customers need you the most, it will have a negative impact on your business. CallCenterUSA solves the problem by offering 24 hour live answering services by our trained and professional team.
Our virtual receptionists are here to:
- Answer your calls professionally
- Schedule appointments
- Improve customer service
- Capture leads and potential new client information
- Contact you for emergencies after-hours
- Reduce administrative costs
- Ensure you never miss a call
- Available 24/7/365
Customers Do Not Want to Wait for Service
There is plenty of electrical work that isn’t urgent, but a few of them are. If your customer has a wiring problem, they want an electrician quickly to ensure there is no danger of fire. When you are on the job, when they call, you want someone to answer the call; otherwise, they will call another electrician.
When you have the customer speak to a live virtual receptionist, they will be more willing to wait for a callback. Our operators will provide you with information about the calls they handle so you can review the messages and make follow-up calls once you are done with your present task.
What Can You Expect from Our Electrician Answering Service?
- 24/7/365 Availability – Electrical problems can happen at any time, so every call has substantial value for your business. We will support your existing clients 24/7/365 and help capture new ones.
- Custom Script – Custom scripts are created for your call answering needs and can easily be changed or updated anytime you need.
- Call Sorting – Our trained employees will promptly identify the job type and dispatch appropriate technicians to ensure your customer is satisfied.
- Appointment Management – If your customers are trying to schedule appointments, we can help! We take appointments, update appointment changes, and send reminders for scheduled appointments.
- True Emergency Response – In a crisis, your clients want to reach a live person. With us, that is exactly what your client will get! We route the call to you or your on-call team member without delay.
Can You Afford to Miss New Opportunities?
The electrical contracting industry is highly competitive, and you need to be available for your customers throughout the day and night. Partnering with CallCenterUSA is the perfect way to always stay connected with your clients and address their needs 24/7/365.
When you hire CallCenterUSA, you tap into the skills of specialists who focus on professional, polite, and prompt handling of each phone call, no matter the time of day. We serve all size companies – from solo electricians to national electrician companies with offices in different locations.
To learn more about how CallCenterUSA can add value to your business, call us at 888-654-8500 today!