Answering Services for Medical
Your medical facility is consistently busy with patients coming and going, appointments being scheduled, rescheduled, or canceled, staff whose priorities are constantly changing, and answering calls can fall way down on their priority list. In times of need, patients want their phone calls to be answered quickly and by a live person.
CallCenterUSA takes care of the hectic schedules medical providers are faced with. Our efficient answering service takes care of your needs by acting as a virtual receptionist to patients who need to get in touch with you. Our 24/7 live answering services makes the life of you, your staff, and your patients comfortable.
Our US-based professional virtual medical receptionists are always available to receive your patient’s calls. Our trained answering service agents can accurately transcribe the patient’s medical information and relay it to you. Rest easy knowing your patients can reach you at all times, including after-hours.
Live Answering Service for Medical Offices
Our wide array of medical answering services combines qualified and professional live operators with state-of-art technology to deliver quality unsurpassed in the industry. CallCenterUSA is used in medical practices of all sizes and every specialty throughout the United States.
- Dentists and Orthodontists
- Home Health Care
- Community Health Centers
- Medical Systems
Customized Medical Answering Service Tailored to Your Needs
Your team can accomplish so much more without being interrupted by inbound calls. Using a live 24/7 answering service can improve efficiency and enhance patient service. Our trained and experienced medical virtual receptionists can handle all call types and call volumes to ensure complete patient satisfaction every time.
Our team can work with your customized scripts and route calls to the appropriate departments, take messages, schedule appointments, and help you establish a less stressful working environment. We also align with your specific policies without any gap in prompt quality patient service.
Why Medical Practitioners Trust CallCenterUSA?
When you have the live receptionists at CallCenterUSA answering calls on your behalf, you do not have to worry about your practice suffering. You can ensure your patients are getting consistent and high-quality care that makes your patients feel good about picking your practice. Even on your busiest days, we have you covered.
Here are some of the top reasons why you should choose CallCenterUSA for your medical answering service –
As mentioned earlier, CallCenterUSA’s entire operation is based in the United States and has only US-based operators working in-house. We offer high-quality professional answering services that don’t cost a fortune.
Available 24/7 – Never miss an important call from your patients.
Capture All Leads – Be there for your prospective patients. Anywhere, anytime.
100% Personalized – Every element of our medical answering services can be personalized to your operations.
No Bots or Voicemails – Win over your patients with real live people and not automated voicemails.
US-Based Agents – All our virtual receptionists are based out of the USA and not outsourced.
Know Your Callers – Our system recognizes your returning patients to offer a more personalized experience.
Manage Your Calls – Busy attending to patients? Have an important meeting? We always have your back.
Patients Rely on You. You Rely on Us.
In the medical industry, people need to be able to reach a healthcare professional at any time of the day or night. Medical emergencies do not only happen during business hours. CallCenterUSA offers medical answering services 24 hours a day and 365 days a year. All our medical answering services are planned around the definite needs of your medical practice.
You know your practice better than anyone. If your medical practice is struggling with communication issues, reach out to us at 888-654-8500. Our experts at CallCenterUSA love helping offices in the medical industry solve problems.