Small Law Practice Answering Service
Whether you’re an independent lawyer or run an attorney firm, hiring a professional small law practice answering service is imperative. It’s a highly specialized field, and you can’t do all the handy work yourself. First of all, it isn’t possible, and to be honest, it doesn’t look good as well.
It’s true that you need a live answering service for your law practice, but not any answering service can help. You need a specialized small law practice answering service that understands the legal landscape well. At CallCenterUSA, we’ve been offering specialized small law practices answering services for over two decades, including full legal intake for our clients.
At CallCenterUSA, when we offer specialized answering services, it’s much more than the typical telephone answering service other service providers’ offer. We have a team of US-based operators that are provided special training to handle calls from your clients, understand legal issues, and can do legal intake on your behalf.
It ensures you have the necessary data and information to study and process before meeting with the clients.
How Can CallCenterUSA Help Your Legal Practice?
Depending on your requirements, we have a number of professional answering services we can custom-tailor specifically to your legal practice. Some of the benefits of CallCenterUSA’s legal answering services –
Virtual Receptionists
We have professional virtual receptionists who can take calls on behalf of your law practice/law firm, transfer calls, route calls, distribute calls, schedule appointments, take messages, collect clients’ information, make outbound calls, and provide viable answers to callers’ questions.
Our virtual receptionists can work with your legal practice management software or offer a small law practice answering service at your discretion.
Live Chat Specialists
Our live chat specialists can perform the same tasks for you via online chat on your website. Our live chat specialists are specifically trained on your process before service is commenced. Chat specialists are equipped to answer any law-specific queries on your behalf.
At CallCenterUSA, our live chat specialists are trained to engage the clients in real conversation, provide a real and tangible solution to their questions, and help your website generate and convert more leads through 24/7 live answering service and chat support.
Legal Technology Solutions
Along with 24/7/365 live answering services, we also offer legal technology solutions for your legal practice. It can drastically increase client intake and retention numbers while boosting client satisfaction levels substantially.
Legal technology solutions include online schedules, automated communication, document management, relationship management, and more.
At CallCenterUSA, our experts will discuss requirements for your legal practice in length before designing a custom-tailored solution specific to your legal practice. It ensures better services and reduced costs through resource optimization.
How CallCenterUSA’s Small Law Practice Answering Service Can Benefit You?
There are many benefits of using answering services for your legal practice or law firm, regardless of scale. Our professional answering service can help with –
Increased Response Rate – Seamless communication translates to higher conversion rate!
Never Miss an Important Call Again – No matter how busy you are, you will never miss an important call again with your legal answering service, CallCenterUSA.
Generate More Leads– Better accessibility and fast response always lead to more leads.
Improved Client Experiences– Keep your clients happy by ensuring they never have to wait.
Leave a Lasting Impression– Wow your new and existing clients with fast, responsive service that boosts personal connection.
Greater Flexibility– Take calls when you want and let our answering services take care of calls when you’re busy!
Hire CallCenterUSA for the Finest Small Law Practice Answering Services
At CallCenterUSA, our personalized answering services and solutions can help take your legal practice to the next level. In a competitive market, it’s important to come across as a true professional without compromising any aspect of client service.
Hiring small law practice answering services from CallCenterUSA ensures you can focus on your legal practice while offloading the complex task of answering phones to our professionally trained operators. Our wide range of legal answering services can be custom-tailored per your requirements and budget, and are sure to help your legal practice grow.
For more information or to schedule a consultation call with our experts at CallCenterUSA, give us a call today at 888-654-8500.
